LEARNING OBJECTIVES
Definition:
Organizational Behavior (OB) is the study and application of knowledge about how people,
individuals, and groups act within the organizations.
Explanation:
It interprets people-organization relationships in terms of the whole person, whole group,
whole organization, and whole social system. Its purpose is to build better relationships by
achieving
•
Human objectives
•
Organizational objectives
•
Social objectives
It is the study of human and group behavior within organizational
THE STUDY OF ORGANIZATION BEHAVIOR INVOLVES LOOKING AT:
-Attitudes
-Interpersonal
-relationships
-Performance,
-Productivity
DEFINE
Organizational culture refers to the general culture within a company or organization, and is often also referred to as corporate culture, though that isn't the best description since a large non-profit organization or charity could also have its own organizational culture even though they are definitely not corporations. While the socialization is a Process by which individuals acquire the knowledge, language, social skills, and value to conform to the norms and roles required for integration into a group or community. It is a combination of both self-imposed (because the individual wants to conform) and externally-imposed rules, and the expectations of the others. In an organizational setting, socialization refers to the process through which a new employee 'learns the ropes,' by becoming sensitive to the formal and informal power structure and the explicit and implicit rules of behavior. See also organizational culture and orientation.
Definition of Globalization
Globalization is the system of interaction among the countries of the world in order to develop the global economy. Globalization refers to the integration of economics and societies all over the world. Globalization involves technological, economic, political, and cultural exchanges made possible largely by advances in communication, transportation, and infrastructure.
TAKING IT TO THE NET
WIPRO
What Wipro Does: transforming your business Wipro IT Business, a division of Wipro Limited (NYSE:WIT), is amongst the largest global IT services, BPO and Product Engineering companies. In addition to the IT business, Wipro also has leadership position in niche market segments of consumer products and lighting solutions. The company has been listed since 1945 and started its technology business in 1980. Today, Wipro generates USD 6 billion (India GAAP figure 2009-10) of annual revenues. Its equity shares are listed in India on the Mumbai Stock Exchange and the National Stock Exchange; as well as on the New York Stock Exchange in the US.
Wipro makes an ideal partner for organizations looking at transformational IT solutions because of its core capabilities, great human resources, commitment to quality and the global infrastructure to deliver a wide range of technology and business consulting solutions and services, 24/7. Wipro enables business results by being a ‘transformation catalyst’. It offers integrated portfolio of services to its clients in the areas of Consulting, System Integration and Outsourcing for key-industry verticals.
Leadership at Wipro: building trust With more than 100,000 associates from over 70 nationalities and 72 plus global delivery centers in over 55 countries, Wipro’s services span financial services, retail, transportation, manufacturing, healthcare services, energy and utilities, technology, telecom and media.
Wipro’s unwavering focus has been on business transformation with matchless innovation in service delivery and business models. More than 800 active clients that include governments, educational institutes, utility services, and over 150 Global Fortune 500 enterprises have benefited from this approach.
Innovation at Wipro: delivering enhanced business performance Wipro is at the forefront of technological and business co-innovation with 136 patents and invention disclosures. With enhanced business performance at the core of its deliveries due to its strong R&D and Innovation focus, Wipro gets an enviable 95 percent repeat business.
We make our clients business more efficient through a combination of process transformation, outsourcing, consulting and technology products and services. As the world’s first SEI CMM Level 5 Company, Wipro endeavors to deliver reliability and effectiveness to its customers by maintaining high standards in service offerings through robust internal processes and people management systems.
One of the world’s largest third party R&D services provider, Wipro caters to product engineering requirements in multiple domains. Most of the technology that you come across in daily life - airplanes, automobile navigation systems, cell phones, computing servers, drug delivery devices, microwaves, printers, refrigerators, set top boxes, TVs - will find a Wipro component in them. Our service portfolio includes product strategy and architecture, application and embedded software, electronic and mechanical hardware, system testing, compliance and certification and product sustenance and support.
Wipro believes that certain core technologies have a significant impact on business competitiveness going forward. Towards that direction, Wipro’s Research and Development activity is currently focused on Cloud Computing, Collaboration, Green Technologies, Mobility Applications, Social Computing, Information Management and Security.
World over, businesses are transforming constantly, in order to get better and better. Wipro provides the right insight, technology and support to help businesses transform, making business functions simpler, faster and better. In other words, Wipro transforms businesses that help transforms lives.
Wipro makes an ideal partner for organizations looking at transformational IT solutions because of its core capabilities, great human resources, commitment to quality and the global infrastructure to deliver a wide range of technology and business consulting solutions and services, 24/7. Wipro enables business results by being a ‘transformation catalyst’. It offers integrated portfolio of services to its clients in the areas of Consulting, System Integration and Outsourcing for key-industry verticals.
Leadership at Wipro: building trust With more than 100,000 associates from over 70 nationalities and 72 plus global delivery centers in over 55 countries, Wipro’s services span financial services, retail, transportation, manufacturing, healthcare services, energy and utilities, technology, telecom and media.
Wipro’s unwavering focus has been on business transformation with matchless innovation in service delivery and business models. More than 800 active clients that include governments, educational institutes, utility services, and over 150 Global Fortune 500 enterprises have benefited from this approach.
Innovation at Wipro: delivering enhanced business performance Wipro is at the forefront of technological and business co-innovation with 136 patents and invention disclosures. With enhanced business performance at the core of its deliveries due to its strong R&D and Innovation focus, Wipro gets an enviable 95 percent repeat business.
We make our clients business more efficient through a combination of process transformation, outsourcing, consulting and technology products and services. As the world’s first SEI CMM Level 5 Company, Wipro endeavors to deliver reliability and effectiveness to its customers by maintaining high standards in service offerings through robust internal processes and people management systems.
One of the world’s largest third party R&D services provider, Wipro caters to product engineering requirements in multiple domains. Most of the technology that you come across in daily life - airplanes, automobile navigation systems, cell phones, computing servers, drug delivery devices, microwaves, printers, refrigerators, set top boxes, TVs - will find a Wipro component in them. Our service portfolio includes product strategy and architecture, application and embedded software, electronic and mechanical hardware, system testing, compliance and certification and product sustenance and support.
Wipro believes that certain core technologies have a significant impact on business competitiveness going forward. Towards that direction, Wipro’s Research and Development activity is currently focused on Cloud Computing, Collaboration, Green Technologies, Mobility Applications, Social Computing, Information Management and Security.
World over, businesses are transforming constantly, in order to get better and better. Wipro provides the right insight, technology and support to help businesses transform, making business functions simpler, faster and better. In other words, Wipro transforms businesses that help transforms lives.
SERVICES OFFERED:
-Business Process Outsourcing
-Business Technology Services
-Consulting
-Enterprise Application Services
-Enterprise Technology Integration
-Infrastructure Management Services
-Product Engineering Services
-Testing Services
-Total Outsourcing
INDUSTRIES SERVED BY WIPRO
-Aerospace -Media
-Automotive -Medical Devices
-Banking -Mobile Devices
-Communication Services Providers -Pharmaceutical & Life Sciences
-Consumer Packaged Goods -Public Infrastructure
-Energy -Retail
-Government -Securities & Capital Markets
-Healthcare -Telecom
-High-tech -Telecom Equipment
-Insurance -Transportation
-Manufacturing -Utilities
What Does Infosys Do?
Infosys Technologies Ltd. (NASDAQ: INFY) was started in 1981 by seven people with US$ 250. Today, we are a global leader in the "next generation" of IT and consulting with revenues of US$ 5.4 billion (LTM Sep-10).
Infosys defines, designs and delivers technology-enabled business solutions that help Global 2000 companies win in a Flat World. Infosys also provides a complete range of services by leveraging our domain and business expertise and strategic alliances with leading technology providers.
Our offerings span business and technology consulting, application services, systems integration, product engineering, custom software development, maintenance, re-engineering, independent testing and validation services, IT infrastructure services and business process outsourcing.
Infosys pioneered the Global Delivery Model (GDM), which emerged as a disruptive force in the industry leading to the rise of offshore outsourcing. The GDM is based on the principle of taking work to the location where the best talent is available, where it makes the best economic sense, with the least amount of acceptable risk.
Infosys has a global footprint with 63 offices and development centers in India, China, Australia, the Czech Republic, Poland, the UK, Canada and Japan. Infosys and its subsidiaries have 122,468 employees as on September 30, 2010.
Infosys takes pride in building strategic long-term client relationships. Over 97% of our revenues come from existing customers (FY 10).
Offerings of INFOSYS
Infosys' IT solutions, Technology and Business Process Outsourcing services help you accelerate innovation and maximize value from your IT investments.
Industries
Our business solutions and services help accelerate innovation, increase productivity, reduce costs, and optimize asset utilization.
- Aerospace and Defense
- Airlines
- Automotive
- Banking and Capital Markets
- Communication Services
- Consumer Packaged Goods
- Discrete Manufacturing
- Education
- Energy
- Healthcare
- High Technology
- Hospitality and Leisure
- Insurance
- Life Sciences
- Logistics and Distribution
- Manufacturing
- Publishing
- Resources
- Retail
- Studios and Networks
- Utilities
IT Services
We create IT-enabled business solutions for our clients by leveraging our domain and business expertise along with a complete range of services.
- Application Services
- Architecture Services
- Independent Validation and Testing Services
- Information Management Services
- Infrastructure Services
- Knowledge Services
- Learning Services
- Packaged Application Services
- SOA Services
- Systems Integration Services
Engineering Services
We provide concept-to-market R&D and engineering services to improve your product operations. Our services address the complete engineering value chain spanning various industry verticals.
Consulting Services
Our consulting services ensure that you become stronger, more competitive and capable of managing global business
- Core Process Excellence
- Information & Technology Strategies
- Learning & Complex Change
- Next Generation Commerce
- Product Innovation
BPO Services
Infosys BPO combines domain expertise, process skills and technology to deliver world-class process outsourcing.
Offerings by Industry
- Banking and Capital Markets
- Communication Service Providers
- Energy and Utilities
- Healthcare
- Insurance
- Manufacturing
- Media and Entertainment
- Retail, CPG and Logistics
- Services
Offerings by Function
- Business Platforms
- Customer Service Outsourcing
- Finance and Accounting
- Human Resources Outsourcing
- Knowledge Services
- Legal Services
- Sales and Fulfillment
- Sourcing and Procurement Outsourcing
Products and Platforms
Our products and platforms provide a holistic and integrated transformation approach, complete with solutions and services.
